Effective Date: August 19, 2026
Last Updated: August 19, 2026
FindKog ("FindKog," "we," "us," or "our") respects your privacy and is committed to protecting the personal information of our customers, website visitors, and individuals who communicate with us or receive communications through our services.
This Privacy Policy explains how FindKog collects, uses, stores, discloses, and protects personal information, including information collected through our website, forms, customer service interactions, appointment systems, review management services, SMS/text messaging services, and other services we provide.
By using our website or services, you acknowledge the practices described in this Privacy Policy.
FindKog may collect information directly from you, from businesses that use our services, and automatically when you interact with our website or services.
Information we may collect includes:
We may collect:
First and last name
Mobile phone number
Email address
Business name
Business phone number
Mailing or business address
Other contact information you voluntarily provide
When FindKog or a business using FindKog communicates with you regarding an appointment or service, we may process information such as:
Appointment dates and times
Appointment confirmations
Appointment status
Service requests
Reminder information
Customer inquiries
Customer service communications
Scheduling preferences
We may collect and maintain information regarding communications between you, FindKog, and businesses using our services, including:
SMS or text messages
Email communications
Customer support inquiries
Responses to appointment reminders
Feedback
Review requests
Responses to surveys or customer satisfaction requests
When you visit our website or use our online services, certain information may be collected automatically, including:
IP address
Browser type
Device type
Operating system
Pages visited
Referring website
Date and time of access
General usage information
Cookies and similar technologies
FindKog may use personal information to:
Provide and operate our services
Send appointment confirmations
Send appointment reminders
Communicate appointment changes or cancellations
Provide customer service
Respond to customer questions or requests
Send review requests following customer interactions
Collect customer feedback
Help businesses improve their customer experience
Facilitate communications between businesses and their customers
Maintain and improve our services
Prevent fraud, abuse, or unauthorized activity
Maintain records of communications and consent
Comply with applicable laws and regulatory requirements
Protect the rights, security, and property of FindKog, our customers, and others
We may also use information for other purposes disclosed to you at the time the information is collected.
FindKog may send SMS or text messages directly or facilitate text communications on behalf of businesses using FindKog.
Depending on the service, messages may include:
Appointment confirmations
Appointment reminders
Appointment scheduling communications
Appointment changes
Customer service communications
Service notifications
Review requests
Customer feedback requests
Follow-up communications
Other communications you have agreed to receive
Message frequency varies depending on your interactions, appointments, and the services you request.
Message and data rates may apply.
Consent to receive text messages is not a condition of purchasing goods or services unless the messaging is necessary to provide a specifically requested service and permitted by applicable law.
Where required, FindKog or the business sending the communication will obtain appropriate consent before sending SMS communications.
You may opt out of receiving applicable SMS messages at any time by replying STOP to a message.
After submitting an opt-out request, you may receive a final confirmation message informing you that you have been unsubscribed.
For assistance regarding text messages, reply HELP or contact us using the information provided in the Contact Us section of this Privacy Policy.
Opting out of SMS communications does not necessarily prevent FindKog or a business from contacting you through other methods where permitted by law.
FindKog takes the privacy of mobile information and SMS consent seriously.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with, sold to, rented to, or otherwise provided to third parties or affiliates for their own marketing or promotional purposes.
We may disclose information to service providers and subcontractors that perform services necessary to support our communications and business operations, such as telecommunications providers, messaging platforms, hosting providers, scheduling systems, customer service platforms, and technology providers.
These service providers may receive information only as necessary to perform services on our behalf and are not authorized by FindKog to use SMS opt-in information for their own marketing or promotional purposes.
Consent to receive one category of text messages does not necessarily constitute consent to receive all categories of text messages.
For example, agreeing to receive appointment reminders does not automatically constitute consent to receive unrelated promotional or marketing messages.
Where required by law or applicable messaging requirements, FindKog will obtain separate consent for different types of messaging.
SMS consent is voluntary and is not transferable between unrelated businesses or campaigns.
FindKog does not sell personal information for purposes inconsistent with this Privacy Policy.
We may share information in limited circumstances necessary to operate our business and provide our services.
We may use third-party companies to assist us with services such as:
Website hosting
Cloud storage
Telecommunications
SMS delivery
Email delivery
Appointment scheduling
Customer relationship management
Customer support
Analytics
Payment processing
Security and fraud prevention
These companies may access information only as reasonably necessary to perform services for FindKog or our business customers.
When FindKog provides communication, scheduling, review management, or customer service technology on behalf of another business, information may be processed for that business in connection with providing the requested service.
For example, if you schedule an appointment with a local business using FindKog, information regarding that appointment may be made available to that business so it can provide the requested service.
We may disclose information when we reasonably believe disclosure is necessary to:
Comply with applicable law
Respond to a lawful subpoena, court order, or governmental request
Protect the rights or property of FindKog
Prevent fraud or misuse
Protect the safety of our users or the public
Enforce our agreements or policies
If FindKog undergoes a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, information may be transferred as part of that transaction subject to applicable law.
Regardless of the provisions above, mobile information and text messaging opt-in data and consent will not be shared with third parties or affiliates for their marketing or promotional purposes.
FindKog may help businesses request feedback or online reviews from their customers.
If you receive a review request, participation is voluntary.
FindKog does not guarantee, require, or manipulate the content of a customer's review. Customers should provide reviews based on their genuine experiences with the applicable business.
Information submitted directly to a third-party review platform may be governed by that platform's own privacy policy and terms.
Our website may use cookies and similar technologies to operate the website, understand website usage, remember preferences, maintain security, and improve the user experience.
Some third-party technology providers may also use cookies or similar technologies in connection with services they provide to us.
Your browser may allow you to block or delete cookies. Certain website features may not function correctly if cookies are disabled.
FindKog uses reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no electronic transmission or storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of personal information.
We retain personal information for as long as reasonably necessary to:
Provide our services
Maintain business and communication records
Document consent and opt-out requests
Resolve disputes
Enforce agreements
Prevent fraud or abuse
Meet legal, regulatory, accounting, or reporting obligations
Information may be deleted or anonymized when it is no longer reasonably necessary for these purposes, subject to applicable law.
Depending on where you live and applicable law, you may have certain rights regarding your personal information.
These may include the ability to request:
Access to personal information we maintain about you
Correction of inaccurate information
Deletion of certain personal information
Information about how your data is used
Withdrawal of certain consent
Opt-out from certain communications
To submit a privacy request, contact FindKog using the contact information below.
We may need to verify your identity before processing certain requests.
You may withdraw consent to receive applicable SMS communications at any time.
Reply:
STOP
to an applicable FindKog text message to unsubscribe.
You may also use other supported opt-out keywords where applicable, such as:
UNSUBSCRIBE
CANCEL
END
QUIT
Your opt-out request will apply to the applicable messaging program associated with that number.
You may reply HELP for assistance.
If you receive marketing emails from FindKog, you may unsubscribe using the unsubscribe instructions included in the email.
You may continue to receive transactional, administrative, security, appointment, or service-related communications where permitted by law.
FindKog's services are intended for businesses and general consumers and are not directed toward children under 13.
We do not knowingly collect personal information directly from children under 13 without appropriate authorization.
If we learn that we have collected information from a child in violation of applicable law, we will take reasonable steps to delete the information.
Our services may contain links to third-party websites, review platforms, scheduling services, social networks, or other services.
FindKog is not responsible for the privacy practices of independent third parties.
We encourage users to review the privacy policies of third-party services before providing personal information to them.
FindKog may update this Privacy Policy periodically to reflect changes to our services, business practices, legal requirements, or technology.
When changes are made, we will update the "Last Updated" date at the top of this Privacy Policy.
Material changes may also be communicated through our website or other appropriate means where required.
Continued use of FindKog's services after an updated Privacy Policy becomes effective constitutes acknowledgment of the revised policy to the extent permitted by applicable law.
If you have questions about this Privacy Policy, our privacy practices, or your personal information, contact:
FindKog
Website: [www.findkog.com] and fill out the Contact form.
For SMS assistance, reply HELP to an applicable FindKog message.
For SMS opt-out requests, reply STOP.